Being in the hospitality industlry specially in luxury collection for 15 years, we are pinored in e-commerce, revenue, yield, cluster management. This enables you to create a brand image in the global market. We believe that no hotel is small or big until it has a great image in its comp set and also has capability of absorbing market share of the competition. Our dedicated team works hand in hand with you to increase your room revenue profitability through online platform and develops strong PR with the Virtual world’s leading partners to give your property the maximum focus it deserves.
- Yield Management: Managing rates according to market conditions along with current occupancy of the hotel to increase your overall revenue and achieve higher ARR
- Competition Analysis: We will closely monitor every movement of your competitor to absorb their market share.
- Maximizing Exposure: Dealing with OTA's for good barter deals, Negotiations on commissions according to performance of OTA, Planning periodical promotions.
- Ensuring the OTA guidelines are followed and all criteria of ota’s are met to improve property ranking.
- Property Website: Managing rates on hotel's personal website via integrated booking engine with CC authorization and Pay on arrival facility to avoid payment gateway charges and commissions.
- Content Management of hotel website and all OTA property details.
- Monitoring the OTA and Trip Advisor reviews on daily basis, reply to reviews and notify the management for action plan.
- We manage social media pages like Facebook contents, images and promote the page to increase page likes. We shall also integrate a customized booking engine to ensure facebook visitors can book rooms instantly. Thus we avoid any commissions and fee.
- We provide weekly report on every saturday on reviews, market position, revenue and bookings.
- Send invoices and follow up on payments from OTA’S to credit to your account on timely basis.
- Weekly meeting on Saturday via skype with operations team and management team if required.